Most fire alarm and sprinkler systems aren’t directly connected to emergency services — they ring locally and hope someone hears. ProTELEC’s ULC-certified monitoring notifies the fire department immediately, often within 30 seconds, no verification call needed.
Timeline illustrative of a monitored waterflow alarm — fire department notification often within 30 seconds of the signal.
Heat trips a head over a smouldering pallet. The waterflow switch fires.
The panel reports straight to our EMC — a direct connection, no verification call.
A trained operator has the site, the zone, and the dispatch details up.
Trucks are rolling toward a confirmed waterflow alarm — while the sprinkler holds the fire.
FD notified — event loggedA local bell only works if someone is there to hear it. After hours, on weekends, and in mechanical rooms nobody visits, a monitored connection is the difference between a sprinkler save and a structure loss.
The line between your panel and our centre is itself supervised — if it goes quiet for 180 seconds, we know. The highest level of connection integrity.
Daily check-ins over two independent communication paths — telephone, cellular, or IP — a cost-effective fit where codes and risk allow.
ULC-S561 is the only nationally recognized fire monitoring standard referenced in building and fire codes. When your AHJ or insurer asks for proof, the certificate is already in your file — because we issue it.
And it’s a one-stop arrangement: inspections, servicing, and monitoring together — with annual inspections done on time.
Designed, installed & monitored by ProTELEC
Monitoring fire alarms since 1968 — it’s where we started.
ProTELEC began providing ULC-certified fire alarm monitoring the same year it was founded. Fifty-seven years later, it’s still the backbone of the business.
The ProTELEC family — Winnipeg, since 1968
A senior specialist walks your site, evaluates what you have, and gives you a clear plan — no pressure, no obligation.