Industries  ▾  Healthcare

Staff protected. Patients undisturbed.

Access control, video, nurse call stations, and staff-safety monitoring for care facilities — protection that works quietly around the people you care for.

First Five Diamond centre in Canada ULC Listed & ULC-S561 Family-owned since 1968
2 rings
Every alarm answered — zero hold
9,000+
Workers protected by CheckMate
1st
Five Diamond certified centre in Canada
<2 min
Verified burglary dispatch
What’s at stake

What care facilities are up against.

Staff working aloneNurses and support staff on nights and home visits — CheckMate safety checks escalate to live operators in seconds, not hours.
Sensitive areasPharmacies, records, and restricted wings need controlled access with an audit trail — without slowing down care.
Care-environment fitAlerting designed around patients: nurse call, discreet duress, and response protocols that don’t disrupt the ward.
Nurse call systems — installed & monitored by ProTELEC Nurse call systems — installed & monitored by ProTELEC
Rings of Protection

How we protect you — layer by layer.

ProTELEC’s prevention-first approach surrounds your healthcare operation with layered protection. Open each layer to see how it works.

Nurse call stations, PA, and intercom — installed and maintained by the same company that monitors them.

  • Patient-first alerting designed for care settings
  • Installed, serviced, and monitored by one provider
  • Covered by our 24-hour written service guarantee
  • Integrates with staff-safety monitoring

Working-alone safety checks with live emergency response — 9,000+ workers protected across Canada.

  • Unlimited automated safety checks — 24/7 by phone or online
  • Emergency button and SafeWalk for critical moments
  • Missed check-ins escalate to live operators instantly
  • Automated audit reports — over 3.8M safety checks in 2024

One system for intrusion and access — centralized control over who enters your buildings, and when.

  • Adjustable access rights by user and area
  • Remote arm/disarm and lock/unlock from one portal
  • Automated arrival & departure reports
  • Push alerts for intrusion, duress, and environmental events

Live operators see intruders at your perimeter, warn them off through your speakers, and dispatch with visual proof.

  • Strobe flashes and a speaker warns intruders off — automatically
  • Trained operators visually verify and monitor in real time
  • Guards dispatched if they remain — police to a video-verified break-in
  • Video verification triggers a significantly higher police response

ULC-S561 compliant monitoring with certificates issued — the fire department notified in under a minute.

  • Fire department notified — often within 30 seconds, no verification call
  • Trouble alarms reported to keyholders within 5 minutes
  • Waterflow, low-pressure, and gate-valve monitoring
  • ULC-S561 certificates issued — active check-ins every 180 seconds

Extend your service desk around the clock — calls answered in our Winnipeg centre, likely for less than you pay today.

  • Guaranteed: answered within 2 rings, zero hold time
  • Customized, branded greeting for your organization
  • Instant text to on-call staff — operators follow up by phone if unacknowledged
  • Web dashboard of every call, with response times
Proof
“St. John Ambulance utilizes ProTELEC Alarms in both of our Brandon and Winnipeg locations… we feel reassured with the additional layers of security.”
St. John AmbulanceCameras, alarms & monitoring — Brandon & Winnipeg
Five Diamond — 1st in CanadaULC ListedULC-S561CORRedundant Signal Paths
The ProTELEC family The ProTELEC family — Winnipeg, since 1968

Get a straight answer about your security.

A senior specialist walks your site, evaluates what you have, and gives you a clear plan — no pressure, no obligation.

Prefer to talk? A person answers.204-949-1417

Book a free security assessment for your facility

A specialist will reach out within one business day.

No obligation · Response within one business day