Layered detection is the difference: glass-break sensors trigger while an intruder is still outside, contacts catch the slightest shift, and every signal is answered live — within two rings — at our own ULC-listed centre in Winnipeg.
Monitored by ProTELEC — 24/7/365
Glass-break sensors hear the strike and fire while the intruder is still outside — the alarm is already in Winnipeg before a hand reaches through.
Contacts on each entry point catch the slightest shift — a pried door, a lifted window, a propped fire exit.
Infrared motion covers warehouses, sales floors, and corridors — with thermal camera options where conditions defeat ordinary sensors.
UPS, generator, multiple internet and phone providers, and proprietary radio backup carry your alarm to a live operator — answered within two rings, your people called in the order you chose, every event time-stamped on the record.
Thieves have learned to cut phone lines outside a building before breaking in — pharmacies, retail stores, and warehouses are common targets. A system that depends on one line isn’t monitored the moment it matters.
Traditional line supervision — the classic path, still watched.
Multiple providers at the centre, so one outage never silences you.
Wireless backup that keeps reporting when the wires don’t.
Our own radio network — plus UPS and generator power behind it all.
When an alarm triggers, TextAlert sends an immediate, simultaneous SMS to everyone on your call list — with a link to the alarm details.
From there, any authorized keyholder can dispatch police or guards, or cancel a false alarm with a secure PIN — no phone conversation required. And if nobody responds, our operators simply continue standard protocol. The safety net stays under the shortcut.
No response? Operators continue standard call protocol.
Armed in one tap — monitored in Winnipeg
Answered in two rings. Never outsourced.
Every alarm reaches a live, trained operator in our own Winnipeg centre — the first in Canada certified Five Diamond — with your people called in the order you chose.
The ProTELEC family — Winnipeg, since 1968
A senior specialist walks your site, evaluates what you have, and gives you a clear plan — no pressure, no obligation.