Industries  ▾  Government & Municipal

Public facilities, protected by a 57-year public trust.

Integrated alarm monitoring, advanced security systems, and employee safety for public servants, facilities, and critical operations — monitored from our own Five Diamond centre in Winnipeg.

First Five Diamond centre in Canada ULC Listed & ULC-S561 Family-owned since 1968
1968
Family-owned in Winnipeg since
1st
Five Diamond certified centre in Canada
46%
Of customers with us 15+ years
24/7/365
Staffed monitoring, never outsourced
What’s at stake

The challenges agencies bring us.

Fragmented securitySeparate alarm and access systems with no centralized control. We unify them — one platform, one provider, one report.
Lone worker risksManual check-ins are prone to error and slow response. CheckMate automates Working Alone compliance with live operators behind every check.
Facility & environmental threatsSlow fire notification, unmonitored water, vulnerable communication lines — solved with ULC monitoring and redundant signal paths.
Access control service — municipal facility Access control service — municipal facility
Rings of Protection

How we protect you — layer by layer.

ProTELEC’s prevention-first approach surrounds your government & municipal operation with layered protection. Open each layer to see how it works.

One system for intrusion and access — centralized control over who enters your buildings, and when.

  • Adjustable access rights by user and area
  • Remote arm/disarm and lock/unlock from one portal
  • Automated arrival & departure reports
  • Push alerts for intrusion, duress, and environmental events

Working-alone safety checks with live emergency response — 9,000+ workers protected across Canada.

  • Unlimited automated safety checks — 24/7 by phone or online
  • Emergency button and SafeWalk for critical moments
  • Missed check-ins escalate to live operators instantly
  • Automated audit reports — over 3.8M safety checks in 2024

Automated incident reporting that replaces the paper chase — branded to your organization, monitored around the clock.

  • Report incidents 24/7 by phone call-in or web portal
  • Instant alerts to key contacts with a link to the report
  • Searchable dashboards to spot issues early
  • Compliance history and proof of due diligence on demand

Live operators see intruders at your perimeter, warn them off through your speakers, and dispatch with visual proof.

  • Strobe flashes and a speaker warns intruders off — automatically
  • Trained operators visually verify and monitor in real time
  • Guards dispatched if they remain — police to a video-verified break-in
  • Video verification triggers a significantly higher police response

ULC-S561 compliant monitoring with certificates issued — the fire department notified in under a minute.

  • Fire department notified — often within 30 seconds, no verification call
  • Trouble alarms reported to keyholders within 5 minutes
  • Waterflow, low-pressure, and gate-valve monitoring
  • ULC-S561 certificates issued — active check-ins every 180 seconds

Sensors for everything that fails expensively — no internet required, each unit reports through its own built-in GSM communicator.

  • Water flow and leak detection — non-invasive meter sensor
  • High/low temperature, humidity, CO and gases, AC power failure
  • Real-time web portal — compare usage across multiple properties
  • Flat-fee 3-month Water Leak Audit available

Extend your service desk around the clock — calls answered in our Winnipeg centre, likely for less than you pay today.

  • Guaranteed: answered within 2 rings, zero hold time
  • Customized, branded greeting for your organization
  • Instant text to on-call staff — operators follow up by phone if unacknowledged
  • Web dashboard of every call, with response times
Proof
“We recognized that in order to best serve our staff and meet our working alone compliance obligations, we needed a modern solution… CheckMate has proven to be a strong addition to our operations.”
Mike Kearns — Operations Manager, City of CourtenayBritish Columbia
“Randy Pokrant our sales rep is always available… A must have to easily keep track of staff working alone.”
George Humeniuk — RM of RitchotManitoba
Five Diamond — 1st in CanadaULC ListedULC-S561CORRedundant Signal Paths
The ProTELEC family The ProTELEC family — Winnipeg, since 1968

Get a straight answer about your security.

A senior specialist walks your site, evaluates what you have, and gives you a clear plan — no pressure, no obligation.

Prefer to talk? A person answers.204-949-1417

Book a free security assessment for your municipality

A specialist will reach out within one business day.

No obligation · Response within one business day