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Industries  ▾  Government & Municipal

Public facilities, protected by a 57-year public trust.

Integrated alarm monitoring, advanced security systems, and employee safety for public servants, facilities, and critical operations — monitored from our own Five Diamond centre in Winnipeg.

First Five Diamond centre in Canada ULC Listed & ULC-S561 Family-owned since 1968
Protected by ProTELEC — 24/7/365
1968
Family-owned in Winnipeg since
1st
Five Diamond certified centre in Canada
46%
Of customers with us 15+ years
24/7/365
Staffed monitoring, never outsourced
What’s at stake

The challenges agencies bring us.

Fragmented securitySeparate alarm and access systems with no centralized control. We unify them — one platform, one provider, one report.
Lone worker risksManual check-ins are prone to error and slow response. CheckMate automates Working Alone compliance with live operators behind every check.
Facility & environmental threatsSlow fire notification, unmonitored water, vulnerable communication lines — solved with ULC monitoring and redundant signal paths.
Access control service — municipal facility Access control service — municipal facility
One night at a public works yard

Sunday, 1:52 a.m. Someone is over the fence at the fuel tanks.

1:52 a.m.

Flagged at the fence line

Analytics catch the climb. A trained operator is eyes-on in seconds — fleet, fuel, and copper are exactly what night visitors come for.

1:53 a.m.

Warned off, live

Strobe and voice-down over the yard speakers. They hesitate — so guard service is already rolling.

2:07 a.m.

Handled without a fine

Guards clear the yard. No forced entry, no police false-alarm fine — and a time-stamped record for the facilities file.

The facilities manager gets the full event report before Monday’s standup.

Scenario illustrative — the response model is exactly how our monitoring centre runs, every night.

Rings of Protection

How we protect you — layer by layer.

ProTELEC’s prevention-first approach surrounds your government & municipal operation with layered protection. Open each layer to see how it works.

One system for intrusion and access — centralized control over who enters your buildings, and when.

  • Adjustable access rights by user and area
  • Remote arm/disarm and lock/unlock from one portal
  • Automated arrival & departure reports
  • Push alerts for intrusion, duress, and environmental events
Full service details →

Working-alone safety checks with live emergency response — 9,000+ workers protected across Canada.

  • Unlimited automated safety checks — 24/7 by phone or online
  • Emergency button and SafeWalk for critical moments
  • Missed check-ins escalate to live operators instantly
  • Automated audit reports — over 3.8M safety checks in 2024
Full service details →

Automated incident reporting that replaces the paper chase — branded to your organization, monitored around the clock.

  • Report incidents 24/7 by phone call-in or web portal
  • Instant alerts to key contacts with a link to the report
  • Searchable dashboards to spot issues early
  • Compliance history and proof of due diligence on demand
Full service details →

Live operators see intruders at your perimeter, warn them off through your speakers, and dispatch with visual proof.

  • Strobe flashes and a speaker warns intruders off — automatically
  • Trained operators visually verify and monitor in real time
  • Guards dispatched if they remain — police to a video-verified break-in
  • Video verification triggers a significantly higher police response
Full service details →

ULC-S561 compliant monitoring with certificates issued — the fire department notified, often within 30 seconds.

  • Fire department notified — often within 30 seconds, no verification call
  • Trouble alarms reported to keyholders within 5 minutes
  • Waterflow, low-pressure, and gate-valve monitoring
  • ULC-S561 certificates issued — active check-ins every 180 seconds
Full service details →

Sensors for everything that fails expensively — no internet required, each unit reports through its own built-in GSM communicator.

  • Water flow and leak detection — non-invasive meter sensor
  • High/low temperature, humidity, CO and gases, AC power failure
  • Real-time web portal — compare usage across multiple properties
  • Flat-fee 3-month Water Leak Audit available
Full service details →

Extend your service desk around the clock — calls answered in our Winnipeg centre, likely for less than you pay today.

  • Guaranteed: answered within 2 rings, zero hold time
  • Customized, branded greeting for your organization
  • Instant text to on-call staff — operators follow up by phone if unacknowledged
  • Web dashboard of every call, with response times
Full service details →
Proof
“We recognized that in order to best serve our staff and meet our working alone compliance obligations, we needed a modern solution… CheckMate has proven to be a strong addition to our operations.”
Mike Kearns — Operations Manager, City of CourtenayBritish Columbia
“Randy Pokrant our sales rep is always available… A must have to easily keep track of staff working alone.”
George Humeniuk — RM of RitchotManitoba
“Checkmate allows our staff to feel connected and safe while working outside of their usual office and allows supervisors to concentrate on other matters knowing their staff are accounted for.”
Legal Aid Manitoba11 law offices — staff in nearly every community in the province
Five Diamond — 1st in CanadaULC ListedULC-S561CORRedundant Signal Paths
The ProTELEC family The ProTELEC family — Winnipeg, since 1968

Get a straight answer about your security.

A senior specialist walks your site, evaluates what you have, and gives you a clear plan — no pressure, no obligation.

Prefer to talk? A person answers.204-949-1417

Book a free security assessment for your municipality

A specialist will reach out within one business day.

No obligation · Response within one business day